Work
This work spans enterprise adoption, agent workflows, retrieval and system layers, workflow modernization, and measurable business impact. Each case study is structured to make the operating logic easy to scan.
Annualized pilot impact
~$2.7M
Licensed users scaled
~150 -> ~1,000
Daily active users
~40 -> ~800
A recruiter-friendly story about taking AI from early promise into real production environments with measurable impact.
ORIGIN POINT
Validated AI concept
CUSTOMER SIGNAL
87% would use again
STRATEGIC SHIFT
From one-off prototypes to repeatable AI systems
A strategy story about how an early customer-facing AI prototype and UX validation shaped my thinking around reusable systems, workflow-based adoption, and platform direction.
Annualized impact
~$16M
Checkout speed
30% faster
Delivery outcome
12-week launch
A high-stakes checkout redesign that succeeded not just because of the experience changes, but because better product, UX, and engineering collaboration led to stronger decisions during build, a cleaner launch, and measurable lift.